Striking the right balance between control and flexibility is essential when managing company phones. Overly restrictive controls can hinder productivity and frustrate users, while lax policies expose organizations to security risks. The best way to control company phones is to implement adaptive policies that consider user roles, device types, and business needs. Mobile Device Management tools that support conditional access and context-aware policies help achieve this balance by allowing more freedom when users operate within secure environments and tightening controls when risks are higher. Educating employees about the rationale behind controls fosters cooperation and compliance, creating a culture of security that complements technological measures.

what’s the best way to control company phones